Ahoy, savvy shoppers! Welcome aboard Concevoir’s shipping adventure, brought to you by Sky Nutraceuticals Sdn Bhd. We’ve teamed up with a bunch of cool cats – our third-party logistics partners, both near and far. Once you’ve placed your order and the digital ink is dry, we’ll hustle to pack and dispatch your goodies within 2-7 working days. Keep an eye on your inbox for a special message from us (Shipping Notification) with all the deets once your package sets sail with our trusty courier pals. Make sure your email is shipshape to catch it!

The delivery timeframe provided is an estimated duration by our courier partners and may not be guaranteed.

Once the parcel is handed over to our logistic partners, we are not liable for the delivery process and do not take responsibility for the following:

· Delays caused by circumstances beyond our control, such as courier service delays, emergencies, adverse weather conditions, or other environmental factors.

· Non-delivery or missing items resulting from inaccurate postal addresses or contact information provided, and unresponsive or unreachable recipients.

*Please ensure that you provide an accurate shipping address and contact information, as changes cannot be made after a successful order.

Assumption Of Risk:

By placing an order with Concevoir, you accept all risks associated with the shipping process from the moment your parcel leaves our warehouse, facilitated by our logistic partners.

While we maintain a 98.99% success rate with our logistic partners, if you encounter any issues with your shipment, drop anchor and contact our logistics partners directly with your tracking details for a rescue mission.

Need a life raft? Send a message in a bottle to customercare@concevoir.com, and we’ll do our best to steer you right. Smooth sailing, me hearties!